What is a 'Home Care Package'?

Are you an older person wanting to continue living at home, but you need some assistance to manage? Or, do you have a relative you believe requires some extra help at home?

If so, a Home Care Package may be for you. The Home Care Packages program is a government-subsidised program that provides long-term support for older people who want to stay living at home. Our packages are flexible and can be tailored to suit all needs.

Not sure where to start?

Select your printable information kit below

I am interested in home care services for myself

I am interested in home care services for a loved one

Are you on a waiting list?

If so, contact us to see how we can help during this waiting period.

Flexible Services to suit you

Why choose JCS?

As an approved provider of aged care our goal is to work alongside you and your family to ensure greater choice and flexibility enabling you to make the decision about the support and care that is right for you.

By choosing JCS as your provider to work alongside you, you will have complete choice and flexibility and your package is totally customised to meet all your care needs.

As part of your package, you will have access to:

  • A dedicated care coordinator who will work with you to develop a comprehensive person-centred care plan, including regularly reviewing your plan as your goals and care needs change.
  • A highly skilled and dedicated team of home and community support staff passionate about providing high quality, person-centred support services.
  • Support and advice to maintain your independence and to feel safe and confident at home and in the community.
  • Support to settle back into your home following hospitalisation or rehabilitation
  • Opportunities to participate in our Active Ageing with JCS program to encourage social participation, physical and mental health wellbeing.

Did you know...

Changes were made recently to allow individuals to decide who provides their Home Care Package. This means if you are unhappy with your current provider, or you have located to another area, you can switch providers.

Contact us today

Ready to get started with JCS?

Contact JCS

Contact our friendly and experienced team to discuss your needs and learn more about the services we can offer. We can also come to you in the comfort of your own home at no cost.

Contact My Aged Care

When you switch to JCS, you will need to contact My Aged Care on 1800 200 422 and request a referral code so that JCS can activate this to start providing services. We will work with you if you require assistance throughout the process.

Contact your current package provider

Contact your current package provider to let them know that you no longer require services from them. You will need to advise and agree with your current provider to the date when your services will cease.

Transition to JCS

Once we have your My Aged Care referral code and the date you’ve agreed to end services with your current provider, we will commence the transition to JCS. One of our care coordinators will then visit you at home to develop your customised care plan, which of course, will be guided by you based on your needs and package budget.

Contact Us

If you would like to know more about Home Care services and how JCS can help you or a loved one, enquire online using our form or call us on 08 8363 5400 Our friendly staff are available to help you with your enquiry.